Job Description :
Vacancies & Eligibility Criteria:
|Account Health Support Specialist - English & German||Graduate||as per norms|
Minimum B2.2 level German Language Certification is Mandatory, C1 preferred.
Business proficient fluency in both written and verbal English and German languages.
Strong investigation skills to find the root cause of metric issues and the ability to provide viable solutions for Sellers. Awareness of how your direct actions impact the buyer experience and Amazon’s potential for bad debt.
Flexibility to work various shifts, including working one weekend day or alternative start-end times
Experience with Microsoft Office, including Outlook, Word, and Excel Ability to compose a grammatically correct, concise, and accurate written and verbal response.
Embrace constant change with flexibility and good grace. Demonstrate an appropriate sense of urgency for contact response time in the face of variable workflow.
Demonstrated ability to deal with ambiguity Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
Interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers. Clear, crisp, and proactive documentation of operational procedures required to tackle known risk-related patterns. Problem-solving skills. Bachelor’s Degree. Demonstrated ability to analyze problems logically. Self-disciplined, diligent, proactive and detail-oriented. Time management and organizational skills. Proven ability to work in fast-paced dynamic environments where decisions are made without compromising on customer experience and financial losses. Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns. Demonstrated a positive, results-oriented attitude. Team player capable of learning and sharing knowledge in a global team environment. Ability to effectively manage time, and individually prioritize multiple tasks of competing priority. Ability to maintain high levels of confidentiality and data security standards. Demonstrate flexibility to work overtime hours as per business requirements. Proven ability to correctly identify fraud patterns.
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
|Apply Online||Click Here|
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