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Administrator | Wipro 2022 | Hyderabad

Wipro Information technology

Category : IT Jobs
Education : Any graduate
Types : Full-Time
Salary ₹Not Disclosed
Post Date: 26-Apr-2022
Job Description :

Vacancies & Eligibility Criteria:

Post Age Qualification
Administrator | Wipro 2022 | Hyderabad NAAny Graduate
Roles & Responsibilities:
  • Provide an acceptance and immediate resolution to the high prioritytickets/ service
  • Installing and configuring software/ hardware requirements based onservice requests
  • 100% adherence to timeliness as per the priority of each issue, tomanage client expectations and ensure zero escalations
  • Provide application/ user access as per client requirements andrequests to ensure timely solutioning
  • Track all the tickets from acceptance to resolution stage as per theresolution time defined by the customer
  • Maintain timely backup of important data/ logs and managementresources to ensure the solution is of acceptable quality to maintainclient satisfaction
  • Coordinate with on-site team for complex problem resolution andensure timely client servicing
  • Review the log which Chat BOTS gather and ensure all the servicerequests/ issues are resolved in a timely manner
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
Official Website Click Here
7 months ago
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