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AHS Specialist, Account Health Support (AHS) | Amazon 2023 | IN, TS, Hyderabad

Amazon

Types : Full-Time
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
AHS Specialist, Account Health Support (AHS)Graduateas per norms

BASIC QUALIFICATIONS
• Business proficient fluency in both written and verbal English and Hindi languages
• Education: Graduation or equivalent
• Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times
• Ability to compose a grammatically correct, concise, and accurate written and verbal response
• 12 months in a customer service environment, preferably within a contact center
• Strong soft skills with the ability to effectively communicate for win-win solutions
• Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and good grace
• Ability to maintain high levels of confidentiality and data security standards
• Flexibility to work during bank holidays and peak period
• History of teamwork and willingness to roll up one's sleeves to get the job done Fun to work with!
• Genuine and intense customer focus

PREFERRED QUALIFICATIONS
• Interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
• Clear, crisp, and proactive documentation of operational procedures required to tackle known risk-related patterns
• Problem-solving skills having demonstrated the ability to recognize non-obvious patterns and analyze problems logically
• Self-disciplined, diligent, proactive, and detail-oriented impacting time management and organizational skills
• Proven ability to work in fast-paced; dynamic environments where decisions are made without compromising on customer experience and financial losses
• Teammates capable of learning and sharing knowledge in a global environment
• Demonstrate flexibility to work overtime hours as per business requirement
• Desired skill sets include MS Office Application Excel and Internet Explorer/Mozilla Firefox


Apply Mode:
Online

How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
1 year ago
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