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Job Description :
Vacancies & Eligibility Criteria:
| Post | Age | Qualification | Pay |
|---|---|---|---|
| Application Engineer, Alexa Excellence | N/A | A degree in Computer Science or at least 4 years relevant experience in a online technical operations environment | as per norms |
Responsibilities:
• Be a technology evangelist and use your deep knowledge to solve business problems
• Reduce mean time to resolution for all incident types
• Design and/or build world class listening systems
• Adapt and improve operations management systems and processes to accommodate rapid and increasing growth
• Participate in Agile sprints to evolve business processes and technologies
• Create and review documentation, design new standard operating procedures
• Identify and troubleshoot recurring platform issues and engage service owners to drive resolution
• Automate tasks through creation and maintenance of scripts and tools
• Respond to and complete customer requests within SLA via a trouble ticketing system
• Take part in a “follow the sun” rotation split between Seattle and Chennai sites, including weekends and holidays
• Mentor peers in your areas of technical and operational strength
• Participate in the interviewing process
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
| Important Link | |
|---|---|
| Official Website | Click Here |
| Notification | Click Here |
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