BASIC QUALIFICATIONS

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to an e-commerce partner to a development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About Amazon India Development Centers:

Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests, and manages technology, products & services which support millions of Amazon customers worldwide. Check us out at www.india.amazon.com.

Position Description:

The Associate – Data Management Leave will be responsible for maintaining a successful entry of data verification and entry into HRIS and LOAA systems, timekeeping systems, and payroll and pay information from our third-party administrators (TPAs). The role will provide data, information, and verification related to the workflow of leave of absence processes required for claim management. The associate will perform data entry and processing with accuracy and speed in multiple systems. This person will perform work at various points of the claim process and will follow defined instructions and process steps.

Essential Responsibilities:

1. HRMS data management Leaves and support HR process for the US region

2. Verify data and perform data entry. Look for variances and discrepancies in data for correction.

3. Handle high-volume transactions in alignment with SOPs.

4. Submit any corrections needed through Trouble Ticketing, SharePoint and defect log tracking in consultation with the SME.

5. Ensure data standards and integrity procedures.

6. Responding to inquiries regarding policies and programs including benefits, attendance and job transfer.

7. Respond to document requests including termination agreements, employment verification/visa letters, and reporting requests from HR and Finance.

8. Match findings with data information in the system for the right outcome.

9. Understand impacts of changes in the PeopleSoft system and how these will impact internal/external interfaces.

10. Communicate to leads/managers on data findings and escalations.

11. Demonstrate the highest degree of discretion and confidentiality.

12. Address customers’ queries on a timely manner

13. Adhere to process-level SLAs

14. Able to work on critical processes which need dive deep and attention to details

15· Proactive with deliverable and display Ownership

16. Come up with process improvement ideas and participate in continuous improvement/Lean projects

Preferred Qualifications:

· Any Bachelor’s or Master's Degree

· Proven experience working with Windows, Word, Excel, and PowerPoint

· Exceptional time management, interpersonal and communication skills

· Good Computer operating and typing skills

· Good attention to detail

· Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards

· Ability to work in a team environment while also building and maintaining strong relationships

· Ability to adapt and act on feedback in a fast-paced environment

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