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Job Description :
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| AWS Technical Customer Service Team Manager | Graduate | as per norms |
BASIC QUALIFICATIONS
•Bachelor’s degree preferred such as Computer Science, Science, Commerce, and Business.
•6 - 9 years of overall experience
•3 - 5 years of supervisory exposure in managing a team size of 10-20 associates. 3+ Years’ experience with Customer service would be an added advantage
•Experience taking ownership and driving resolution on escalated customer issues
•Ability to summarize technical information and guidance into training and reference material that is used by large numbers of contact center agents
•Advanced computer skills using a variety of programs highly desired
•Experience in performance management of a team of 8-10 employees.
PREFERRED QUALIFICATIONS
•Master’s degree
•Demonstrated project management experience
•Ability to function in an ambiguous, fast-paced work environment
•Experience with AWS technologies
•Proven familiarity with general principles of the workforce in a customer contact center environment
•A drive to dig into the details of a system or process to solve customer problems
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
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