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Bilingual Specialist, Critical Incident Operations - India CIOPS Office | 2023

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Types : Full-Time
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
Bilingual Specialist, Critical Incident Operations - India CIOPS OfficeGraduateas per norms
BASIC QUALIFICATIONS
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- • Education Background - Graduates (Any stream )
- Conversational level fluency in Hindi and English
- • 3+ months of customer service experience, including answering multiple phone lines and ticket-related communication in a Command Center work environment
- • 1+ years of effective computer skills as needed for work (e.g., Data Entry, MS Office Suite, and programs to include Word, Excel, and Outlook) including the ability to type a minimum of 35 words per minute with high accuracy
- • Ability to use multiple software applications simultaneously with demonstrated knowledge of working over the internet and successfully navigating websites
- • Demonstrates effective, clear, and professional written and oral communication and attention to detail
- • Demonstrates effective composure, empathy, and a positive, professional attitude

PREFERRED QUALIFICATIONS
- • Bachelor’s degree – Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration
- • Experience in resolving conflicts, providing crisis management triage, and setting appropriate expectations with customers
- • Experience working in fast-paced environments, and managing workload even during times of stress, or escalated activity
- • Intermediate fluency in one or more of the following languages Kannada, Telugu, Malayalam, Tamil, Bengali, Marathi, Spanish, Italian, German, French



Apply Mode:
Online

How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
8 months ago
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