Dates to Consider:

Detailed Eligibility:

Qualification: B.Sc/B.Com/BCA Computers or equivalent education & Freshers with good communications skills

Graduation year of passing: 2021 & 2022

Experience: 0-1 year of experience in Finance-Insurance Automotive Operations

Job Responsibilities

The individuals’ primary responsibility is to deliver Install/Support tasks to North American partners, using relevant tools and applications

Ensure the product Installs are done effectively keeping Quality parameters intact at all times without escalations and rework

Finance and Insurance Data mapping on Dealer Management System

An innovative mindset to be able to get efficient with improvement ideas throughout the career

Exceptional Quality standards are to be maintained for all deliverables

Resolve issues and handle day-to-day escalations

Work with the Peers, SMEs and Team Leaders/ Project Leaders to meet Call Back Expectations

Need to go beyond the expectations to meet team deliverables

Thorough understanding of CDK products, processes, customer needs, and escalation protocol

Work closely with US teams in a collaborative environment

Identify opportunities to automate manual configurations and tasks by leveraging emerging technologies

The position requires extensive hands-on technical inclination coupled with ingenuity, product knowledge, industry knowledge, and communication skills

Attends training courses as required and stays abreast of evolving internal processes and industry developments

Works in a team environment and assists team members on various issues

Provides other Ad Hoc support and duties as assigned

Works in an environment with competing priorities

Skills Required:

Must demonstrate fluency & very good command of the English language (verbal & written)

Must possess a passion for Technology, with the ability to be self-directed, highly motivated, and able to set priorities with minimal supervision

Experience working as part of onshore/offshore Teams is highly desirable

Must be willing to have daily contact with US-based Team members as required

Ability to use multiple software applications

Time management, multi-tasking, and prioritization skills

Performance Track record should be good in the last tenure

Preferred (Not limited to) will be an added advantage:

DMS (UNIX/LINUX) Experience preferred

Knowledge & Understanding of internal Finance processes at Car Dealerships

Automotive industry exposure

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