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Customer Service Associate - language Specialist | Amazon | Chennai | 2022

Amazon

Category : IT Jobs
Education : Any graduate
Types : Full-Time
Experience : 1-5 Yrs
Salary ₹Not Disclosed
Post Date: 24-Jan-2022
Job Description :

Vacancies & Eligibility Criteria:

Post Age Qualification
Customer Service Associate - language Specialist | Amazon | Chennai | 2022 NAAny Graduate
Roles & Responsibilities:
  • Received emails and phone calls from publications are processed and responded to.
  • Answer questions posted on the KDP forums.
  • Examine payment issues raised by English and Italian-speaking customers.
  • Accounts should be contacted for valid payment issues. Payable
  • Reprocess any books that have become blocked in the system. Send any issues or defects that require engineering knowledge to the development teams.
  • Remove content as soon as the QA team notices it.
  • Maintain and update a knowledge base with unique vendor requests and their solutions by notifying vendors that their content has been removed.
  • Prepare prefabricated responses to frequently asked questions.
  • Document process flows with the help of the operations manager.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
Official Website Click Here
5 months ago
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