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Customer Service Associate - language Specialist | Amazon | Chennai | 2022
Amazon
Category :
IT Jobs
Education :
Any graduate
Types :
Full-Time
Post Date: 24-Jan-2022
Job Description :
Vacancies & Eligibility Criteria:
| Post | Age | Qualification |
|---|---|---|
| Customer Service Associate - language Specialist | Amazon | Chennai | 2022 | NA | Any Graduate |
Roles & Responsibilities:
- Received emails and phone calls from publications are processed and responded to.
- Answer questions posted on the KDP forums.
- Examine payment issues raised by English and Italian-speaking customers.
- Accounts should be contacted for valid payment issues. Payable
- Reprocess any books that have become blocked in the system. Send any issues or defects that require engineering knowledge to the development teams.
- Remove content as soon as the QA team notices it.
- Maintain and update a knowledge base with unique vendor requests and their solutions by notifying vendors that their content has been removed.
- Prepare prefabricated responses to frequently asked questions.
- Document process flows with the help of the operations manager.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
| Official Website | Click Here |
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