- Searching...
Customer Service Associate - Pune, India | Amazon 2022 | IND, MH, Pune
Amazon
Education :
B.E / B.TECH
Types :
Full-Time
Salary ₹Not Disclosed
Job Description :
Vacancies & Eligibility Criteria:
Post | Vacancy | Age | Qualification | Pay |
---|---|---|---|---|
Customer Service Associate - Pune, India | N/A | N/A | Graduate | as per norms |
Dates to Consider:
Last date for Applying Online: ASAP
Knowledge and Skills Required
Communication Skills:
• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate – follow customers' issues without distraction to resolution
• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
Computer Knowledge/Skills:
• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment
Customer Focus:
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays, and events
• Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
• Effective problem-solving skills including decision making, time management, and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet the business needs
• Ability to maintain composure in highly escalated situations
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
Important Link | |
---|---|
Apply Online | Click Here |
Related Jobs
Search item :
NHM Recruitment 2023 for Laboratory Technician
National Health Mission
Education : BCA , BSc , MSc , Diploma , MBBSType : Full-Time
Salary
₹Not Disclosed
Mechanical Engineer, Welfare Officer / HPCL Recruitment 2023 / Anywhere in India
Hindustan Petroleum Corporation Limited
Education : B.E / B.TECHBranch : B.E/B.Tech. (Chemical Engineering) , B.E/B.Tech. (Civil Engineering) , B.E/B.Tech. (Electrical Engineering) , B.E/B.Tech. (Instrumentation Engineering) , B.E/B.Tech. (Mechanical Engineering)
Type : Full-Time
Salary
₹Not Disclosed
State
Karnataka(1839)
Tamil Nadu(1054)
Telangana(757)
Maharashtra(561)
Haryana(226)
Uttar Pradesh(148)
West Bengal(92)
Gujarat(73)
Kerala(70)
Odisha(62)
Andhra Pradesh(58)
Assam(57)
Madhya Pradesh(54)
Rajasthan(45)
Bihar(38)
Punjab(37)
Jharkhand(36)
Chhattisgarh(26)
Uttarakhand(23)
Education
M.Ed.( Master of Education)(11)
MCA (Master of Computer Application)(473)
B.A(Bachelor of Arts)(78)
BHMS ( Bachelor of Homeopathic Medicine and Surgery)(5)
B.L/LLB ( Bachelor of Law)(67)
BFA ( Bachelor of Fine Arts )(0)
BUMS (Bachelor in Unani Medicine and Surgery)(6)
BBA (Bachelor of Business Administration)(70)
BCA (Bachelor of Computer Application)(217)
B.P.E. - Bachelor of Physical Education(0)
MSW (Master of Social Work )(13)
B.Pharma(Bachelor of Pharmacy)(31)
B.Des.( Bachelor of Design)/ M.des ( Master of design )(11)
BVSc( Bachelor of Veterinary Science)(14)
9th Standard(13)
Branch
M.Sc. (Marine Science)(0)
M.Sc. (Environmental Science)(1)
PhD (Comme/m.techrce Manageme/m.technt)(0)
BBA. (Marketing)(0)
B.E/B.Tech. (Mining Engineering)(6)
B.E/B.Tech. (Power Electronics)(1)
M.Sc. (Industrial Microbiology)(0)
Integrated M. Sc. (Computer Science)(11)
Diploma (Mechatronics Engineering)(0)
B.Sc. - Audiology and Speech-Language Pathology(0)
B.Sc. (Marketing)(0)
M.E/M.Tech. - Computer Science and Engineering(53)
M.Sc. (Food Science & Quality Control)(0)
ITI (Weaving of Fancy Fabric)(0)
M.E/M.Tech. - Cybe/b.techr Security(0)
Competitive Exam
Civil Services Exam(0)
Combined Defence Services Exam(0)
India Post Payment Bank Exam(0)
Engineering Services Exam(0)
Railway Recruitment Board(0)
Union Public Service Commission(8)
Staff Selection Commission(3)
State Bank of India(3)
Institute of Banking Personnel(0)
Central Teachers Eligibility Test(0)
Reserve Bank of India(1)
Life Insurance Corporation of India(0)
Skill
HTML 5(44)
CSS(41)
JavaScript(60)
JQuery(5)
C Language(169)
c++ Language(236)
JAVA(251)
MYSQL(45)
Oracle SQL(8)
ReactJs(10)
Angular Js(9)
Weblogic(0)
JDBC(0)
Agile methodology(1)
MS Excel(38)
MS Word(10)
MS Powerpoint(8)
python(115)
.Net Framework(6)
PERL(30)
Shell script(6)
AWS S3(4)
Cybers ecurity(1)
Windows Administration(1)
CCNA(1)
Ethical Hacking(1)
Windows Operating Systems(0)
Linux Operating System(14)
Data Structures(1)
Spring(2)
Azure(1)
C#(78)
PostgreSQL(5)
Company
Baba Farid University of Health Science(2)
Walmart(5)
National Institute of Mental Health and Neurosciences(1)
Home Guard And Civil Defence(1)
Nuclear Fuel Complex, Department of Atomic Energy, India(1)
ICAR-Indian Agricultural Research Institute (IARI)(4)
District Cooperative Central Bank Ltd., kadapa(1)
Citigroup Investment banking company(2)
Texmo Group(1)
Indian Oil Corporation Limited(13)
Madurai Municipal Corporation(1)
Physical Research Laboratory(1)
Karnataka Bank(1)
Tamil Nadu Veterinary and Animals Sciences University(1)
National Health Mission Tamil Nadu(6)
Type
Full-Time(5805)
Fresher(910)
Work From Home(29)
Part-Time(15)
Internship(16)
Freelancer(1)
Temporary(41)
Walk-In(137)
Contract(220)
Commission(0)
Volunteer(0)
Trainee(87)
Category
All India Government Job(342)
State Government Job(2024)
Bank Jobs(328)
IT Jobs(4787)
Engineering Jobs(3867)
Railway Jobs(99)
Police/Defence Jobs(113)
Teaching Jobs(115)
Accountant Jobs(14)
Medical Jobs(113)
Walkin Jobs(12)
PSC Jobs(86)
Postal Jobs(38)
Forest Jobs(8)