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Customer Service Executive - UCV Finance/Chennai/2025
Tata Consultancy service
Job description
Key Deliverables:
Lead Generation
Generate leads for UV deals through interactions with DSE or through channel partners/open market.
Customer Relationship Management
End to end customer relationship management including explaining product offerings and resolving sales queries.
Cross-selling product offerings to customers.
Educates customers with information to build their understanding of issues and capabilities.
Goes beyond their day-to-day work to assist customers in a positive manner.
Dealer Relationship Management
Maintaining relationship with assigned dealer.
Deal Processing
Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
Internal Stakeholder Management
Interact with operations and credit team in order to ensure smooth processing of loan application.
Education Qualification:
Undergraduate/Graduate in any stream.
Commerce Graduate preferred.
Specialized job competencies:
Functional Competencies
Communication Skill
Negotiation Skill
Market/Industry Knowledge
Analytical Skill
Product Knowledge
Behavioral Competencies
Execution Excellence
Customer Centricity
Hiring Parameters:
Candidates from commerce graduate stream preferred.
Should be comfortable to move in the market.
Should have learning attitude.
Should have bike and license.
Good knowledge of RTO (UV)
Should have Product Knowledge (UV)
Location: mumbai,delhi,pune,bangalore,hyderabad,chennai
Role: Customer Service
Industry Type: Banking
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate
PG: Any Postgraduate
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
Customer Service Executive - UCV Finance | Any Graduate | as per norms |
Apply Mode:
How To Apply:
| Important Link | |
|---|---|
| Apply here | Click Here |
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