- Searching...
General Skills:
Communication Skills:
1.Exceptional communication skills, including:
i.Rapport building and use of Customer-centric language.
ii.Active listening skills, empathy, conflict management and time management techniques.
iii.Questioning techniques to drive understanding and clarification of Customers’ needs.
2.Excellent business English comprehension and communication skills, written & spoken, to handle multi-channel engagement (Chat, email, phone, CRM).
Transactional Skills:
1.Ability to work independently on Customer transactions end to end by leveraging multiple tools, Knowledge Management, and self-help tools.
2.Enforcing business rules, as specifically set forth in the Cisco CLO Knowledge Management System, and offering alternative solutions where appropriate.
Problem-Solving and Adaptability:
1.Quick learner with strong problem-solving, critical thinking, and analysis skills.
2.Flexibility and adaptability to adjust as the business evolves.
3.Detail-oriented with the ability to process complex transactions.
Motivation and Leadership:
1.Self-motivated and driven to succeed with natural curiosity, initiative, and tenacity.
2.Ability to juggle multiple tasks while maintaining composure.
Technical Skills:
1.Computer literacy, including experience with case management systems, email, chat, and Windows-based applications, including MS Excel skills such as V-lookup, Pivot tables, and formulas, as required for the position.
2.Ability to effectively navigate multiple systems at once to accomplish a task.
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| Data Analyst | B.SC Graduate | as per norms |
Apply Mode:
How To Apply:
Search item :
Vendor Consultant, German, AVS-NOP/Karnataka /2025
Amazon
Quality Assurance Engineer II, Device Content and Advertisement/chennai/2025
Amazon
Education : Any graduateType : Full-Time
Quality Assurance Manager III, Device Content and Advertisement/Chennai/2025
Amazon
Education : Any graduateType : Full-Time
Software Development Engineer II, Amazon/Bengaluru/2025
Amazon
Education : Any graduateType : Full-Time
Guidewire Billing Center Developer/chennai/2025
Zensar
Education : Any graduateType : Full-Time
Backend Developer - Java/Kochi, Coimbatore, Thiruvananthapuram/2025
Accenture
Education : Any graduateType : Full-Time
Meta Recruitment for freshers as Software Engineer Role in Bangalore 2025
Meta
Education : Any graduateSkills : JavaScript , JAVA , python
Type : Fresher
