BASIC QUALIFICATIONS

· At least two years of experience in Data Center operations and on-call support for Data Center facilities.

· An undergraduate degree in a technical field (EE, Mech E, Industrial E);

· An excellent understanding of the nature of mission-critical systems (Data Centers, Hospitals, Power plants, military facilities, etc.).

· The candidate needs to be a self-starter and independent worker.

· Ability to solve problems at their root, stepping back to understand the broader context.

· Previous vendor negotiation and management skills for Data Center and/or upgrade construction contracts.

· Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries.

· Shows good judgment and instincts in decision-making under pressure.

· Ability to prioritize in a complex, fast-paced environments.

· Proactively and continually improve his/her level of knowledge about Amazon’s business and relevant technologies.

· Able to demonstrate his/her ability to take ownership of technical issues brought to him/her by his/her customer base. If the candidate is unable to resolve certain issues by themselves, he/she should demonstrate a willingness to actively engage other support teams to drive it to resolution.

An interest in work subject matter that ensures that the teams are kept abreast of all relevant industry standards changes and innovation practices.

PREFERRED QUALIFICATIONS

· An excellent understanding of the Electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.

· An excellent understanding of the Mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, and automatic control systems.

An excellent understanding of design, procurement, suitability of application, testing, and commissioning. Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent

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