DESCRIPTION

At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.

Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon’s Tier 1 talent (Front-line associates) supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand.

The Staffing Coordinators play a key role in partnering with our staffing agencies for hiring field associates. This role holders’ interface with business, partner teams and staffing agencies to ensure hiring of right talent on time. Staffing Coordinators are responsible for ensuring that our candidates and stakeholders experience the highest level of Customer Obsession. In this high volume hiring space, the role holder will support staffing project initiatives, daily assignments, and general task completion. The responsibilities of the role holders include (but not limited to) demand planning, oversight end-end hiring process, staff agencies readiness and training, onboarding process and orientation. The role holder will be an analytical thinker who can see around corners and demonstrate a passion for process improvement, candidate experience, and onboarding process improvement. We roll up our sleeves, work hard, have fun, and make history!

Key job responsibilities

Key responsibilities:

• Utilize relevant channels to source candidates. Manage internal talent pipeline as well as 3P staffing agencies pipeline, ensuring candidates meet hiring bar prior to onboarding.

• Execute and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on-time.

• Guide staffing vendors & applicants through the hiring process in accordance with Amazon’s policies and procedures.

• Support auditing compliances to define staffing processes including quality of new hires/ re-hire/ early attrition & candidate experience.

• Develop & maintain effective communication process to ensure smooth & efficient flow of information amongst the key stakeholders.

• Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area.

• Staffing Coordinators are required to work a flexible schedule.

Basic qualifications:

• Bachelor’s degree or equivalent qualification with 2+ years of experience.

• Communication (written & verbal), interpersonal and analytical skills.

• Experience in building and driving talent sourcing initiatives.

• Experience in working autonomously or in a remotely managed environment.

Preferred qualifications:

• Proficiency in MS-Office specially excel is essential (advanced formulas/ pivot reporting & integrating excel with other tools).

• Previous recruitment experience coordinating with agencies and/or direct hire sourcing models in a high-volume environment

• You have the ability to execute a recruiting strategy, including: employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management.

BASIC QUALIFICATIONS

- Bachelor's degree

- 1+ years of human resources experience

- Knowledge of Microsoft Office products and applications (especially Excel)

PREFERRED QUALIFICATIONS

- Knowledge of Microsoft Office including Outlook, Word, and ExcelDESCRIPTION

As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience.

Key job responsibilities

• Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file). Uses internal tools and software provided by team.

• May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements.

• Apply strong language skills, grammar knowledge, and linguistic rules to ensure the generated text adheres to proper grammar, syntax, and appropriate language usage.

• Maintaining high internal quality of the processes by performing quality audits/verification.

• Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and share them with the relevant stakeholders to help solve them.

• Track daily task completion status using recommended tools and provide individual status reports.

• Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools.

• Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.

• Offering remedial instruction in tool usage and other topics as required.

Requirements:

• Strong command of the English language, including grammar, syntax, and vocabulary.

• Background in linguistics, creative writing, computational linguistics, or a related field is preferred.

• Analytical mindset with the ability to evaluate and interpret data to improve the performance of the system.

• Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox etc. are required

• Flexibility and Interest to do repetitive tasks is required.

• High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential

• Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated.

• Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.

• Passion for language, technology, and AI advancements.

• Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.

BASIC QUALIFICATIONS

- Bachelor's degree

- Speak, write, and read fluently in English

- Knowledge of Microsoft Office products and applications

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Certification in any of the following: Content Writing, Creative Writing, English Literature, English, Literary Arts, Linguistics, English as a Second Language Teaching (preferred).

PREFERRED QUALIFICATIONS

- Bachelor's degree in English, Journalism, Marketing, or a related field (preferred).

- Prior experience of 2-4 years and familiarity with US culture preferred; or experience in multicultural communication will be a plus.