Job description – Digital Workspace Consultant

Summary:

Digital workspace consultant is expected to define the digital workplace design, which includes architecture, framework, tools and process required for building a truly next generation workspace for our fortune 500 customers. Assist customers choose the right road map for future, which will enable their business to do better in terms of end user productivity and end user experience.

Key responsibilities:

Engaging senior stakeholders at the outset of a project to define a digital workplace vision

Facilitating stakeholder and user workshops to help guide customers to define their digital workplace strategy and success criteria

Managing client expectations around timelines and deliverables

Gathering business and functional requirements

Designing wireframes and creating functional specifications to document client digital workplace requirements

Implementing custom information, Architectures, permission models and content structures

Delivering best practice guidance on how to govern a digital workplace for lasting success

Learning new technology platforms and becoming a subject matter expert that can train and educate clients.

Must possess the below skills: 

Confident presenter and public speaker at seminars and on webinars

Able to gather insights into the wider digital workplace market and share thought leadership

Able to create technical specification for complex and customer 3rd party integrations

Experience and knowledge of Microsoft’s Office 365 platform and various applications

Able to assist in pre-sales engagements to discuss prospect requirements and how we can help them develop and execute customer’s  digital workplace strategy

Expert knowledge in AI solutions, language and speech recognition, augmented reality for preventive maintenance, self-help and self-heal solutions that are proven in end user space.

Should be able to deliver the following areas related to technology enablement with limited guidance and supervision :

Strategic Planning Services

Service Definition

Digital Workplace Roadmap

Configuration Planning

Implementation & Transition Services

Change Management

Risk Management

Release Management

Implementation Services

Operation & Improvement Services

Process and Service Management

Service Functions

Governance and Security

Experience:

15 – 20 years of experience

Microsoft Azure: 3 years (Preferred)

Office 365: 3 years (Preferred)

Pre-sales. Proposal/Bid preparation and Solution Delivery: 3 years (Preferred)

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