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Incident Manager II, OTS Command Center Amazon 2023 | IN, KA, Bangalore


Types : Full-Time
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
Incident Manager II, OTS Command CenterGraduateas per norms

Bachelor's degree
5+ years in Global Incident Management
5+ years of Problem Management experience
5+ years’ experience in a network-focused hands-on technical role working with IP routing protocols/technologies and platforms in large-scale data center and/or WAN network environments.
Experience supporting Field IT and Operation Partners in resolving and communicating high-severity problem impacts, defining root causes, and driving tasks to remove future risks.
Experience communicating cross-functionally and across all management levels.
Experience with project management
Good Exposure to ticketing tools and integration
Technical experience in one or more IT-related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
Detail-oriented, with excellent analytical skills, and a strong team player who works well with immediate and extended teams, and consistently puts the team above oneself.
Ability to work in and keep up with a fast-moving environment via effective prioritization and time management. Experience working in virtualized enterprise networking environments.

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or technical discipline
High Degree of ownership in all matters within IT infrastructure and root cause analysis
Experience in high-severity triage, escalations and issue management
Experience in Ticketing tools and its functions
Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.
Experience with one or more of the following: router, server load balancer, and firewall vendor platforms: Cisco or Juniper.
Some experience in one or more of the following: Working in a Linux/Unix environment. Possess Scripting skills or have desire to learn them; specifically, Python, Perl, or Shell.
Demonstrated problem-solving ability
Superior technical aptitude
Proven ability to manage complex tasks
Strong analytical skills

Apply Mode:

How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

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Apply Online Click Here
1 year ago
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