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IT Support Associate II | Amazon 2022 | Noida

Dates to Consider:

BASIC QUALIFICATIONS

· Bachelor’s degree or equivalent.

· Good Understanding of basic computer hardware concepts and terminologies.

· Experience in supporting end-user hardware equipment like desktops, laptops, printers, and scanners.

· Experience in supporting Windows operating system and Client software like MS Office, VPN, etc.

· Good knowledge of networking concepts and basic troubleshooting.

· Basic Linux systems administration skills.

· Strong troubleshooting skills of IT systems

· Good written and verbal communication skills. Comfortable communicating in person and via phone/e-mail with peers, management, contractors, and vendors.

· You may be required to engage in physical warehouse activities like -

· Ability to travel up to 70%, both within the city and within the region.

· Willingness to work flexible shifts and schedules including weekends, nights, and holidays.

· Employees would be expected to be flexible with their shift timings during peaks when troubleshooting incidents, project deliverables etc

· Ability to move IT equipment as well as stand and walk during shifts

PREFERRED QUALIFICATIONS

· Experience troubleshooting thin clients, PCs, scanners, and portable handheld terminals / Barcode scanners.

· Experience troubleshooting and maintaining laser printers and zebra printers.

· Experience in supporting switches, wi-fi, routers & firewall.

· Inventory management skills.

· Experience in supporting Apple Mac systems, macOS and Linux systems.

· Network +/ CCNA Certification or equivalent experience/knowledge.

· A+ Certified or equivalent experience/knowledge.

· Ability to manage multiple customer requests simultaneously.

· Ability to prioritize work based on department and production objectives.

· Willingness to relocate as business needs arise for career advancement opportunities.

Apply Mode:

How To Apply:

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