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IT Support Associate II | Amazon 2022 | Noida

Amazon

Education : B.E / B.TECH
Types : Full-Time
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
IT Support Associate IIN/AN/ABachelor’s degree or equivalent.as per norms
Dates to Consider:
Last date for Appling Online: ASAP

BASIC QUALIFICATIONS
· Bachelor’s degree or equivalent.
· Good Understanding of basic computer hardware concepts and terminologies.
· Experience in supporting end-user hardware equipment like desktops, laptops, printers, and scanners.
· Experience in supporting Windows operating system and Client software like MS Office, VPN, etc.
· Good knowledge of networking concepts and basic troubleshooting.
· Basic Linux systems administration skills.
· Strong troubleshooting skills of IT systems
· Good written and verbal communication skills. Comfortable communicating in person and via phone/e-mail with peers, management, contractors, and vendors.
· You may be required to engage in physical warehouse activities like -
· Ability to travel up to 70%, both within the city and within the region.
· Willingness to work flexible shifts and schedules including weekends, nights, and holidays.
· Employees would be expected to be flexible with their shift timings during peaks when troubleshooting incidents, project deliverables etc
· Ability to move IT equipment as well as stand and walk during shifts



PREFERRED QUALIFICATIONS
· Experience troubleshooting thin clients, PCs, scanners, and portable handheld terminals / Barcode scanners.
· Experience troubleshooting and maintaining laser printers and zebra printers.
· Experience in supporting switches, wi-fi, routers & firewall.
· Inventory management skills.
· Experience in supporting Apple Mac systems, macOS and Linux systems.
· Network +/ CCNA Certification or equivalent experience/knowledge.
· A+ Certified or equivalent experience/knowledge.
· Ability to manage multiple customer requests simultaneously.
· Ability to prioritize work based on department and production objectives.
· Willingness to relocate as business needs arise for career advancement opportunities.

Apply Mode:
Online

How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
2 months ago
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