Job Description :
Vacancies & Eligibility Criteria:
|KDP Support Analyst||N/A||N/A||Graduate||as per norms|
Should be willing to work from the office as VCC is not available.
Should be willing to work night shifts and over the weekends.
Excellent written and verbal communication skills are required.
Process and respond to phone calls, chats, and emails received from publishers.
Work on developing personalized responses for publisher questions.
Must be able to interact with external stakeholders like customers and suppliers comfortably.
Investigate payment concerns brought up by customers.
Route payment concerns to Accounts Payable.
Reprocess stuck books through the system.
Route issues and bugs that need engineering expertise to the development teams.
Remove certain content as it is identified by the QA team and notify vendors that their content has been removed.
Maintain and improve a knowledge base with unique vendor requests and their solutions.
Work with the customer service manager in documenting process flows.
Additional computer skills certifications in web technologies are preferable.
Experience in web-enabled software products or services is highly preferred.
Should be able to understand a complex problem and respond to authors.
Basic familiarity with web technologies and HTML is highly desirable.
Strong analytical skills are required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them.
Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in a clear and concise manner.
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
|Apply Online||Click Here|
Search item :
Mechanical Engineer, Welfare Officer / HPCL Recruitment 2023 / Anywhere in IndiaEducation : B.E / B.TECH
Branch : B.E/B.Tech. (Chemical Engineering) , B.E/B.Tech. (Civil Engineering) , B.E/B.Tech. (Electrical Engineering) , B.E/B.Tech. (Instrumentation Engineering) , B.E/B.Tech. (Mechanical Engineering)
Type : Full-Time
State Karnataka(1839) Tamil Nadu(1054) Telangana(757) Maharashtra(561) Haryana(226) Uttar Pradesh(148) West Bengal(92) Gujarat(73) Kerala(70) Odisha(62) Andhra Pradesh(58) Assam(57) Madhya Pradesh(54) Rajasthan(45) Bihar(38) Punjab(37) Jharkhand(36) Chhattisgarh(26) Uttarakhand(23)
Education M.Arch.(Master of Architecture)(3) M.Pharm.(Master of Pharmacy)(10) B.A.S.L.P.(Bachelor in Audiology and Speech Language )(1) BFA ( Bachelor of Fine Arts )(0) BVSc( Bachelor of Veterinary Science)(14) GNM (General Nursing and Midwifery )(24) BPhil( Bachelor of Philosophy)(1) 10th Standard(369) 9th Standard(13) ICWA (Institute of Cost and Works Accountants of India)(50) MDS (Master of Dental Surgery)(15) M.P.T.(Master of Physiotherapy )(0) 8th Standard(84) 12th Standard(341) MS (Master of Science)(59)
Branch M.Sc. (Nano Sciences & Technology)(1) M.D. (Neuroradiology)(0) M.Sc. (Anatomy)(0) M.Sc. Tech. (Environme/m.techntal Science & Technology)(0) MDS (Oral Pathology)(0) B.E/B.Tech. (Molecular and Cellular Engineering)(0) M.D. (Prasuti Tantra and Stri Roga)(0) M.Sc. (Phytome/m.techdical Science & Technology)(0) M.D. (Rasa Shastra)(0) M.D. (Endocrinology and Metabolism)(0) M.Sc. (Materials Science)(2) M.D. (Midwifery)(0) B.Sc. (Communication Design)(0) B.A. (English)(0) M.E/M.Tech. - Communication Systems(0)
Competitive Exam Life Insurance Corporation of India(0) Railway Recruitment Board(0) Combined Defence Services Exam(0) India Post Payment Bank Exam(0) Engineering Services Exam(0) Staff Selection Commission(3) Reserve Bank of India(1) Civil Services Exam(0) Central Teachers Eligibility Test(0) State Bank of India(3) Union Public Service Commission(8) Institute of Banking Personnel(0)
Company ShareChat(1) Surat Municipal Corporation(2) Bangalore Metropolitan Transport Corporation(1) Army Ordnance Corps (AOC)(4) Utkal University(1) Directorate of Agriculture , Goa(1) CSIR – Advanced Materials And Process Research Institute (AMPRI)(1) Cvent(3) Banaras Locomotive Works Varanasi(1) ICAR-Central Plantation Crops Research Institute(2) Indian Institute of Horticultural Research: ICAR(1) Directorate General of Lighthouses and Lightships(1) Atomic Energy Education Society(1) Punjab State Cooperative Milk Producers’ Federation Ltd(1) Ola Cabs(8)
Type Full-Time(5805) Fresher(910) Work From Home(29) Part-Time(15) Internship(16) Freelancer(1) Temporary(41) Walk-In(137) Contract(220) Commission(0) Volunteer(0) Trainee(87)
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