Job Description :
Vacancies & Eligibility Criteria:
|KDP Support Analyst||N/A||N/A||Graduate||as per norms|
Dates to Consider:
Last date for final submission of Application: ASAP
This is a job based out of Hyderabad and the candidate should be willing to work from the office on a few days or all days of the week.
If selected, during the period of process training and ramp period (2 months), the candidate is expected to work from office on all days of the week.
The days the candidate is working from home, they should have a stable internet connection with speed of at least 10mbps.
Excellent written and verbal communication skills required.
Process and respond to phone calls, live chats and emails received from publishers.
Work on developing personalized responses for publisher questions.
Must be able to interact with external stakeholders like customers and suppliers comfortably.
Investigate payment concerns brought up by customers.
Route payment concerns to Accounts Payable.
Reprocess stuck books through the system.
Route issues and bugs that need engineering expertise to the development teams.
Remove certain content as it is identified by the QA team and notify vendors that their content has been removed.
Maintain and improve a knowledge base with unique vendor requests and their solutions.
Work with customer service manager in documenting process flows.
Should be willing to work in night shifts and over the weekends.
Additional computer skills certifications in web technologies are preferable.
Experience in web-enabled software products or services is highly preferred.
Should be able to understand a complex problem and respond to authors.
Basic familiarity with web technologies and HTML is highly desirable.
Strong analytical skills are required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them.
Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in a clear and concise manner.
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
|Apply Online||Click Here|
Search item :
WFM Manager, Disability and Leaves | Amazon 2022 | INEducation : B.E / B.TECH
Type : Full-Time
Data Center Engineering Operations | Amazon 2022 | IN, MH, Mumbai|Education : B.E / B.TECH
Type : Full-Time
State Karnataka(951) Tamil Nadu(650) Telangana(310) Maharashtra(284) Haryana(122) Uttar Pradesh(84) Andhra Pradesh(46) Odisha(40) West Bengal(39) Kerala(38) Madhya Pradesh(38) Gujarat(34) Assam(33) Jharkhand(28) Punjab(28) Bihar(27) Rajasthan(27) Chhattisgarh(18)
Education MBA (Master of Business Administration)(198) B.A(Bachelor of Arts)(35) M.Phil (Master of Philosophy)(5) DNB (Diplomate of National Board)(31) M.Arch.(Master of Architecture)(2) Master of Science in Engineering(1) 12th Standard(227) ITI (Industrial Training)(144) 7th Standard(1) B.L/LLB ( Bachelor of Law)(38) BUMS (Bachelor in Unani Medicine and Surgery)(4) MBBS (Bachelor of Medicine and Bachelor of Surgery)(74) BE (Bachelors of Engineering) /BTech(1710) B.L.I.S.( Bachelor of Library and Information Science)(3) BFA ( Bachelor of Fine Arts )(0)
Branch Ph.D. - Education(0) M.Sc. (Chemical Sciences)(1) M.Sc. (Electro-Chemistry)(0) Integrated M. Sc. (Statistics)(0) M.A. (Ancient History and Archaeology)(0) ITI (Manufacture Foot Wear)(0) B.E/B.Tech. (Architecture Engineering)(2) M.Sc. (Environmental Science)(1) BCA(Animation & Multimedia )(0) B.E/B.Tech. (Instrumentation Engineering)(7) M.Sc. (Sports Science)(0) M.Sc. (Electronics and Telecommunications)(0) M.Sc. (Earth Science & Resource Manageme/m.technt)(0) M.S. (Neurosurgery)(0) M.S. (Obstetrics & Gynaecology)(0)
Competitive Exam Civil Services Exam(0) Reserve Bank of India(1) Central Teachers Eligibility Test(0) State Bank of India(3) Union Public Service Commission(8) Engineering Services Exam(0) Institute of Banking Personnel(0) Staff Selection Commission(3) Railway Recruitment Board(0) Life Insurance Corporation of India(0) Combined Defence Services Exam(0) India Post Payment Bank Exam(0)
Company GS Lab(1) District Cooperative Central Bank Ltd., Kurnool(2) Mangalore Electricity Supply Company Limited(2) SIR Theagaraya Chetty College(1) Amphora(2) India Post Payments Bank Limited(1) Indian Institute of Technology(11) ARCI - International Advanced Research Centre(1) Digital India Corporation(1) Star Health and Allied insurance(1) JKB Housing Pvt. Ltd(2) Quick Heal(4) Secretariat Administration Department(NAZARAT), Meghalaya(1) Punjab Education Board(1) Bagalkot District Central Co-Operative Bank Ltd(1)
Type Full-Time(2897) Fresher(499) Work From Home(25) Part-Time(15) Internship(16) Freelancer(1) Temporary(41) Walk-In(82) Contract(220) Commission(0) Volunteer(0) Trainee(85)
Category All India Government Job(307) State Government Job(1056) Bank Jobs(169) IT Jobs(2289) Engineering Jobs(1447) Railway Jobs(82) Police/Defence Jobs(79) Teaching Jobs(96) Accountant Jobs(12) Medical Jobs(99) Walkin Jobs(12) PSC Jobs(54) Postal Jobs(35) Forest Jobs(7)