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Manager - Customer Experience | Technical Writing | Flipkart

Flipkart

Category : IT Jobs
Education : Any graduate
Types : Full-Time
Experience : 6 Yrs Above
Salary ₹Not Disclosed
Post Date: 11-Nov-2021
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification
Manager - Customer Experience | Technical Writing | Flipkart 1NAAny Graduate
Roles & Responsibilities:
  • Manage a team of technical writers that are in charge of developing troubleshooting instructions for a variety of electronic goods in a variety of industries.
  • Get information on debuts, products, specs, and offers by interacting with our category teams, brands, and other internal and external stakeholders.
  • Regularly review the structure of the guides to ensure that they continue to fulfill the demands of the company.
  • Plan regular content evaluations to identify areas that need to be updated or extended.
  • Periodically monitor and drive utilization of troubleshooting instructions, understand input from end-users, and make improvements to the guides as needed.
  • Manage a group of SMEs who are working on authoring techniques.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
Official Website Click Here
2 weeks ago
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