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Job Description :
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| Manager Ticketing Operations, D2AS Customer Service | N/A | N/A | Master’s Degree or MBA | as per norms |
Dates to Consider:
Last date for final submission of Application: ASAP
BASIC QUALIFICATIONS
· Bachelor's degree.
· 2+ years of relevant work experience in operations in a customer service environment.
· Team leader/people management experience
· Demonstrated experience and success at leading cross-functional programs and proven ability to influence and lead without direct management authority.
· Outstanding speaking, writing, and presentation skills, as well as the ability to persuade, inspire and motivate others.
· Ability to communicate effectively across a multitude of platforms with remote team members, as well as stakeholders at multiple levels within the organization. · Comfortable challenging the status quo and questioning existing practices.
· Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment.
· Goal driven and target-orientated whilst able to step back and look at the bigger picture. Proven ability to manage ambiguity, and a preparedness to take on what is necessary to get things done.
PREFERRED QUALIFICATIONS
• Master’s Degree or MBA in a related discipline.
• Experience in process improvement using Lean and Kaizen methods.
• Intuitive understanding of superior versus inferior customer experiences, with the ability to quickly assess the situation and identify solutions to improve/fix.
• Background in Customer Service operations.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
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