Job Location: Bangalore/Mumbai/Pune/NCR – Gurgaon/Noida
Vacancies & Eligibility Criteria:
|Graduate Trainee||N/A||n/a||Graduate||as per norms|
Dates to Consider:
Any Non-Engineering graduate (BCA/BSC/BCOM/BBA/BBM etc.)
Minimum of 60% passing percentage in class 10th, 12th, and Graduation with no current backlogs
Should have graduated in the year 2022
Should have completed final semester Exams
Should be flexible to work in Bangalore/Pune (work location Post COVID19 Pandemic)
Should be available to join by end of September 2022
What do we offer?
We are looking to hire students for Graduate Trainee for a full time
Total Earning Potential (TEP) – INR 3,15,000 per annum + 35,000 Retention Bonus after 1 year
The Traineeship period of 5-6 months would include the following:
2 months of classroom training
2-4 months of On-the-Job Training (OJT)
How will the training be conducted post-selection?
The training will be either conducted at our office premises, at the common location, or online (basis covid-19 situation).
Hence it is very important that the candidates have a laptop/desktop at their residence with an internet facility and the capability to take up the training classes online.
What are the important requirements of work?
We are looking for candidates who are interested to work in a 24/7 setup with rotational
shifts. The traineeship period will also require students to work in rotational shifts.
In view of the rotational shifts, Microland offers optional subsidized cab services to its
employees who opt for it, which is a door-to-door drop facility.
This service is equipped with a state-of-the-art tracking system and ensures safety & security
of our staff at all points in time.
Students who wish to opt for this service can do so by understanding Microland defined
transport zones, and provide necessary supporting documentation of place of residence.
What is my Job Description?
End to end trouble shooting End user services network issue
Provide support on Outlook-related issues and Windows OS-related issues
Coordinating with Vendors to troubleshoot on assets that are in Warranty
Preparing SLA/Performance reports and meeting with Customers to manage regular
Should be ready to work in a 24×7 environment.
Address user tickets regarding hardware, software, and networking
Prepare, implement and verify the configuration and integration of a Node /system/services
Emergency Handling and chronology preparation
Coordinating with care/vendor team for handling resolved cases
Interview & Selection Process
Round 1 – Aptitude Assessment Estimated Duration 30 mins
Round 2 – Soft Skill Assessment – Estimated Duration – 30 mins
Round 3 – Language Assessment (British Council) – Estimated Duration – 40 mins
How To Apply:
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