Job Description :
Vacancies & Eligibility Criteria:
|Program Manager - Clinical Operations , IRIS||N/A||N/A||Bachelor’s Degree in a quantitative field (engineering, economics, math, statistics)||as per norms|
Experience in people management
3+ years experience working cross functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to determine improvements
3+ years experience in program or project management
• Bachelor’s Degree in a quantitative field (engineering, economics, math, statistics)
• Experience building and analyzing models using various statistical tools for forecasting and optimization.
• 3+ years of relevant work experience in project/program management and/or operations in a customer service environment; with success leading cross functional programs and the ability to influence and lead without direct management authority.
• Intuitive understanding of a superior versus inferior customer experiences, with ability to quickly assess the situation and identify solutions to improve/fix.
• Diverse work experience/background; an obsession for customer service combined with business curiosity and a strategic viewpoint.
• Analytical thinker with a proven ability to probe, question and get “under the hood” of established business operations and processes.
• Self-starter with strong organizational skills and the ability to prioritize and meet deadlines on multiple projects simultaneously with attention to detail (manage ambiguity; be prepared to get involved).
• Ensuring the development of your direct and indirect reports as you continue to raise the bar on talent
• Excellent speaking, writing, and presentation skills to communicate with all levels in the organization (technical, business, executive), as well as the ability to persuade, inspire, and motivate others
Practiced working knowledge of Six Sigma tools and Lean techniques.
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
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