BASIC QUALIFICATIONS

Our programmatic advertising platform team is looking for a Programmatic Solutions Consultant to join Amazon Advertising's growing team.

As a Programmatic Solutions Consultant, DSP, you will manage the end-to-end experience of our enterprise trading desk customers, driving the overall expertise for our programmatic advertising DSP. The PSC has expertise in advertising technology, programmatic advertising, and the Amazon DSP, and is leveraging this expertise to develop our customers into proficient users. You will work closely with internal sales, product, and, support teams to address customer needs, acting as the voice of the customer to help drive product enhancements and create solutions on behalf of your customers. You will be passionate about understanding customer objectives and finding solutions to address them, via training, product deep dives, and adopting Amazon technologies, for a diverse set of customers. Your ownership, curiosity, and industry knowledge will allow you to comprehensively understand the technical details of our offerings and be able to speak to customers, including traders and product managers.. Your customer obsession and ability to influence internal stakeholders will allow you to drive the right solution for our customers. You will be involved in both customer-facing interactions (with agency and advertiser trading desks) as well as internal stakeholder teams.

Specific Responsibilities include:

· Own the relationship with trading desk managers and provide consultative services such as onboarding, feature training, continuous product usage consultation, and industry best practices.

Drive efficiency of the trading desk based on client need and by providing troubleshooting support when needed.

Engage with multiple customer organizational levels to understand the business objective

Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations

Help drive the evolution of Amazon Advertising Self-Service DSP via product beta participation, ongoing client feedback loop, and close collaboration with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)

Define and improve processes and tools for the PSC team to better serve clients.

Preferred Qualifications

Master’s degree from Tier 1/2 B-schools

3-5 years of post-MBA experience

Experience in media planning and understanding of programmatic media, ad serving, cross-channel attribution, and media analytics

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