Description

This position is for a Quality Assurance Manager leading the Device Content & Advertisement QA team working on products used by advertisers to deliver Ads to different devices like Fire TV, Tablets, and more. Our customers use hundreds of millions of devices every day, including tens of millions of FireTV devices. Are you ready to lead a team that will help us get to the next level?

We are building next generation Video, Display, and Alexa Advertisement experiences and infrastructure, which include content from several providers across categories including News, Music Videos, Trailers, Sports, Entertainment, Lifestyle, and Cooking. You will lead a team that drives our new customer interactions with our popular and growing entertainment platform. In this role, you will influence key engineering and business decisions that impact Amazon's long-term vision, which includes rapid expansion and innovation in media and non-media entertainment delivery.

Key job responsibilities

As a QA Manager on the Device Content & Advertisement team, you will:

Lead a team of QA Engineers to champion quality across our development pipeline

Develop and implement quality strategies, standards, and best practices

Establish quality metrics and KPIs to measure and improve product quality

Collaborate with Product, Engineering, and TPM leadership to ensure quality is built into the development process

Drive continuous improvement in testing methodologies, including automation frameworks

Mentor and develop QA Engineers to grow their technical and leadership skills

Manage resource allocation across multiple projects and priorities

Build relationships with QA teams across regions, including our US-based team

Identify and mitigate quality risks before they impact customers

Report quality status to senior leadership and stakeholders

A day in the life

Your day would include leading team stand-ups, reviewing test strategies, and participating in cross-functional planning meetings. You'll work with PMs, TPMs, and developers to clarify requirements, lead bug triage sessions, and prioritize quality efforts. You'll coach your team on test approaches and automation strategies while tracking progress across multiple workstreams. You'll also collaborate with QA leadership in the US, coordinating efforts across time zones and providing knowledge sharing sessions to ensure consistent quality practices.

Basic Qualifications

- 5+ years of quality assurance engineering experience

- 3+ years of quality assurance teams management experience

- Experience managing manual testers

- Experience managing automation testers

- Experience testing web technologies and back-end services

- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background

Preferred Qualifications

- Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals

- Experience transforming QA programs from manual to automation