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Job Description :
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| SDS Team Manager | Graduate | as per norms |
BASIC QUALIFICATIONS
Position Qualifications
• Bachelor’s degree, MBA, or equivalent degree from a premier institute.
• Prior experience in customer service background would be an added advantage
• Advanced computer skills using a variety of programs highly desired
• 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" workday
• Willingness to work for any sub-process within SDS teams; including Virtual Customer Service (Work from Home).
PREFERRED QUALIFICATIONS
· 2+ years of previous experience supervising a team in a customer service environment
· Ability to function in an ambiguous, fast-paced work environment
· Strong interpersonal, verbal (speaking, listening, interpretation), and written communication skills
•Confident in using Microsoft Package (especially Excel)
. Experience in Contact Center Operations (Customer Service, Sales, or Collections)
•Strong in data manipulation and analysis • Preferred Project Management & knowledge of Six Sigma/Lean Processes
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
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