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Seller Support Associate, ASSR | Amazon 2023 | IN, KA, Bangalore


Types : Full-Time
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
Seller Support Associate, ASSRGraduateas per norms

Basic Qualifications:
 • Excellent written and verbal communication. Along with English, this role also requires communicating in Hindi. 
• Demonstrates effective, clear, and professional written and oral communication. 
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.
 • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. 
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures. • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. 
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. 
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions. 
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.

Preferred Qualifications
 Education: Any Graduation (other than BE, BTech, and MBA Freshers)
· Language: English and Hindi · Experience within a customer service environment preferred. Desire to expand skills into new areas. 
· Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail. 
· Committed seller advocate, driving process & tool improvements. · Enthusiasm and strong self-motivation. 
· Strong prioritization and time management skills, with a high degree of flexibility. 
· Embrace constant change with flexibility and good grace. 
· Demonstrate an appropriate sense of urgency for contact response time in the face of variable workflow. · Demonstrates effective communication, composure, and a professional attitude 
· Exemplary performance record, particularly with regard to quality & productivity · Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Apply Mode:

How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
1 year ago
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