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Software Support Engineer | Amazon | Chennai

Amazon

Category : IT Jobs
Education : BSc , B.E / B.TECH
Types : Full-Time
Salary ₹Not Disclosed
Post Date: 05-Dec-2021
Start Date Apply: 05-Dec-2021
Job Description :

Vacancies & Eligibility Criteria:

Post Age Qualification Pay
Software Support Engineer N/ABachelor’s degree in Computer Science or a related field.
as per norms
The key job functions:
· Provide first level of support for tickets filed for Fire TV, Kindle Tablets, Computer Vision product line, and platform services behind these devices.
· Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
· Work on maintenance driven coding projects, primarily in Perl/Python or shell scripts, web technologies, and Java/nodeJS based projects.
· Read and understand complex application code and make code fixes to resolve support issues
· Software deployment support in staging and production environments.
· Develop tools to aid operations and maintenance.
· System and Support status reporting.
· Operational ownership of one or more Digital/Device products or components, and driving Operational Excellence.
· Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
· Work with Global engineering teams for handing-off or taking over active support issues and to create a team specific knowledge base and continuously improve skill set.

Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Official Website Click Here
Notification Click Here
8 months ago
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