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Support Engineer | Microsoft 2022 | Bengaluru

Microsoft

Category : IT Jobs
Education : Any graduate
Types : Full-Time
Salary ₹Not Disclosed
Post Date: 22-Apr-2022
Job Description :

Vacancies & Eligibility Criteria:

Post Age Qualification
Support Engineer | Microsoft 2022 | Bengaluru NAAny Graduate
Roles & Responsibilities:
  •  Responsible for the customer support experience with Microsoft
  • Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
  • Identify cases that require escalation (either technically or strategically)
  •  Create and maintain incident management requests to product group or engineering group
  •  Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
  • Provide ramp activities, knowledge sharing, technical coaching and mentoring
  •  Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
  •  Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
Official Website Click Here
3 months ago
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