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Support Engineer | Microsoft

Microsoft

Category : IT Jobs
Education : Any graduate
Types : Full-Time
Salary ₹Not Disclosed
Post Date: 27-Oct-2021
Job Description :

Vacancies & Eligibility Criteria:

Post Age Qualification
Support Engineer | Microsoft NAAny Graduate
Roles & Responsibilities:
  • Responsible for the Microsoft Own customer support experience, troubleshooting and resolving customer technical issues through collaboration, best practices, and transparency inside and between teams (e.g. swarming)
  • Determine which cases need to be escalated (either technically or strategically)
  • To improve the customer and engineer experience, create and maintain incident management requests to the product group or engineering group. Contribute to case deflection initiatives, automation, and other digital self-help tools.
  • Provide activities such as knowledge sharing, technical coaching, and mentorship on the way up.
  • Outside of CSS (Product Engineering teams, Services, etc. ), foster technical communication and engagement.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
Official Website Click Here
1 month ago
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