Job Description :
Vacancies & Eligibility Criteria:
|Support Ops Manager I, ML Data Operations, FBA Support Operations||Graduate||as per norms|
• Should be currently in a people management role with a minimum of 1+ year of direct people management experience for internal candidates and 2+ years for external candidates.
• Any graduate and above (or) an equivalent degree with people managerial experience.
• Demonstrated team-building skills within own team or across other teams.
• Demonstrated ability to develop, direct, and manage a group of individuals including managing career growth.
• Demonstrated skill in developing and implementing new strategies and procedures.
• Demonstrated ability to devise and communicate administrative and procedural decisions.
• Well-versed in employee development and performance management skills and strategies including performance reviews, goal setting, and providing feedback.
• Proven ability to report and analyze data.
• Demonstrated ability to initiate and drive process improvements.
People Management Skills:
• Demonstrated ability to develop, direct, and manage a team.
• Skilled in developing and implementing new processes and procedures.
• Ability to organize, prioritize and schedule work assignments.
• Ability to develop, plan, and implement short and long-range goals (both for individuals and for the team).
• Demonstrated passion for delivering a positive Customer experience.
• Ability to perform ambiguous tasks without guidance and support.
• Ability to foster a cooperative environment and work in a collegial fashion with peers in other organizational units.
• Can adapt well to changing circumstances, direction, and strategy.
• Ability to manage team performance through training, coaching, and process improvement.
• Strong interpersonal and communication skills and the ability to communicate effectively with a wide range of constituencies in a diverse community.
• Demonstrated team building skills: within own team/across other teams.
• Ability to provide objective performance feedback.
• Ability to maintain composure in critical situations and communicate clearly with both internal and external Customers.
• Excellent documentation skills.
• Strong history of proposing ideas for new metrics and tools.
• Ability to own data collection and reporting for deep dives and escalations.
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
|Apply Online||Click Here|
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