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Job Description :
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| Technical CS Specialist | Graduate | as per norms |
BASIC QUALIFICATIONS
• Bachelor's Degree in any field
• Experience in Customer Service and/or Account Management/Stakeholder management with a
passion for customer advocacy
• 4+ years experience with 2+ yrs. technical experience working with computer systems and technology components
• 2+ years of experience working in the Customer Service/Contact Center industry.
• Demonstrated advanced proficiency in English both written and spoken
• Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience
• Strong fluency with Web Technologies and the Internet
• Experience taking ownership and driving resolution on escalated customer issues
• Proficiency in MS Office, with an emphasis on Excel
• Ability to work weekends and/or evenings
PREFERRED QUALIFICATIONS
• Experience in account management positions and/or working with Enterprise customers Proven success in a fast-paced support environment
• SQL and/or other relational databases experience
• Experience with Amazon Web Services products and features or Cloud Computing technologies Professional oral and written communication skills, presenting to an audience containing one or more executive team members
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
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