- Searching...
Technical Lead | Wipro 2022 | Chennai
Wipro Information technology
Category :
IT Jobs
Education :
Any graduate
Types :
Full-Time
Salary ₹Not Disclosed
Job Description :
Vacancies & Eligibility Criteria:
| Post | Age | Qualification |
|---|---|---|
| Technical Lead | Wipro 2022 | Chennai | NA | Any Graduate |
Roles & Responsibilities:
- Review performance dashboard and the scores for the team
- Support the team in improving performance parameters byproviding technical support and process guidance
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Ensure standard processes and procedures are followed to resolveall client queries
- Resolve client queries as per the SLA’s defined in thecontract
- Develop understanding of process/ product for the team membersto facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends toprevent future problems
- Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
- Ensure all product information and disclosures are given toclients before and after the call/email requests
- Avoids legal challenges by monitoring compliance with serviceagreements
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
| Official Website | Click Here |
Related Jobs
Search item :
Sr Solutions Architect, GSI Sales Technology Team / IND, MH, Mumbai
Amazon
Education : Any graduate , B.E / B.TECHType : Full-Time
Salary
₹Not Disclosed
Cencora Recruitment 2023 for Engineer I – Quality & Testing / Pune
cencora
Education : B.E / B.TECHType : Full-Time
Salary
₹Not Disclosed
Program Analyst - Delivery Service Provider (DSP), Amazon Logistics 2023
Amazon
Education : Any graduate , B.E / B.TECHType : Full-Time
Salary
₹Not Disclosed
OpenText Off Campus Drive 2023 for UX Research – Intern / Bangalore/Hyderabad
OpenText
Education : B.Des./M.DesType : Fresher
Salary
₹Not Disclosed
State
Karnataka(1940)
Tamil Nadu(1080)
Telangana(810)
Maharashtra(594)
Haryana(234)
Uttar Pradesh(152)
West Bengal(95)
Kerala(76)
Gujarat(74)
Odisha(66)
Andhra Pradesh(60)
Assam(58)
Madhya Pradesh(56)
Rajasthan(47)
Bihar(40)
Punjab(37)
Jharkhand(36)
Chhattisgarh(26)
Uttarakhand(23)
Education
BPhil( Bachelor of Philosophy)(1)
Diploma(471)
GNM (General Nursing and Midwifery )(24)
M.Com (Master of Commerce)(47)
B.Des.( Bachelor of Design)/ M.des ( Master of design )(12)
7th Standard(3)
CA (Chartered Accountant)(129)
B.L/LLB ( Bachelor of Law)(71)
B.Pharma(Bachelor of Pharmacy)(31)
DNB (Diplomate of National Board)(40)
MVSc( Master of Veterinary Science)(6)
BE (Bachelors of Engineering) /BTech(4603)
BUMS (Bachelor in Unani Medicine and Surgery)(6)
M.Arch.(Master of Architecture)(3)
BAMS (Bachelor of Ayurveda, Medicine and Surgery)(15)
Branch
M.Sc. (Hardware & Networking)(0)
Ph. D. - Pharmaceutical Sciences(0)
M.E/M.Tech. - Production Engineering(0)
M.Sc. (Medical Biotechnology)(0)
Diploma (Biotechnology)(0)
ITI (Any Discipline)(0)
B.Sc. (Bioinformatics)(1)
B.Sc. (Geology)(0)
B.Sc. (Yoga)(0)
Interior Design & Resource Manageme/m.technt(0)
B.E/B.Tech. (Rubbe/b.techr Technology)(0)
M.Sc. (Medical Microbiology)(0)
MPhil. (Aquaculture)(0)
M.Sc. (Applied Geology)(0)
B.A. (Social Work)(4)
Competitive Exam
Railway Recruitment Board(0)
Life Insurance Corporation of India(0)
State Bank of India(3)
Institute of Banking Personnel(0)
Combined Defence Services Exam(0)
Staff Selection Commission(3)
Civil Services Exam(0)
India Post Payment Bank Exam(0)
Engineering Services Exam(0)
Central Teachers Eligibility Test(0)
Union Public Service Commission(8)
Reserve Bank of India(1)
Skill
HTML 5(44)
CSS(41)
JavaScript(61)
JQuery(5)
C Language(175)
c++ Language(245)
JAVA(257)
MYSQL(45)
Oracle SQL(8)
ReactJs(10)
Angular Js(9)
Weblogic(0)
JDBC(0)
Agile methodology(1)
MS Excel(38)
MS Word(10)
MS Powerpoint(8)
python(121)
.Net Framework(7)
PERL(32)
Shell script(7)
AWS S3(4)
Cybers ecurity(1)
Windows Administration(1)
CCNA(1)
Ethical Hacking(1)
Windows Operating Systems(0)
Linux Operating System(14)
Data Structures(1)
Spring(2)
Azure(1)
C#(79)
PostgreSQL(5)
Company
McKinsey & Company(1)
Schrödinger(1)
Tech Mahindra(16)
West Bengal Health Recruitment Board(4)
Volvo(3)
Tropical Forest Research Institute(4)
Josh Technology Group(1)
Birla Institute of Technology - Mesra(1)
Dholera Industrial City Development Ltd(1)
Turingminds Ai(1)
Abhyudaya Co-operative Bank Ltd(2)
ITI Limited(4)
The Tamil Nadu Dr.Ambedkar Law University(1)
Rail Wheel Factory(2)
Rajasthan Cooperative Bank(1)
Type
Full-Time(6089)
Fresher(965)
Work From Home(29)
Part-Time(15)
Internship(16)
Freelancer(1)
Temporary(41)
Walk-In(137)
Contract(220)
Commission(0)
Volunteer(0)
Trainee(87)
Category
All India Government Job(349)
State Government Job(2103)
Bank Jobs(356)
IT Jobs(5069)
Engineering Jobs(4146)
Railway Jobs(100)
Police/Defence Jobs(114)
Teaching Jobs(115)
Accountant Jobs(14)
Medical Jobs(113)
Walkin Jobs(12)
PSC Jobs(88)
Postal Jobs(38)
Forest Jobs(8)