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Key job responsibilities
• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience.
• Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon.
• Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
• Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
• Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience.
• Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience.
• Provide thought leadership around planning, roadmaps and execution.
• Establish long term partnerships with key vendor partners for the group of vendors handled.
• Support the launches of new programs and features.
• Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans.
• Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans)
BASIC QUALIFICATIONS
- B2 Certification minimum (German)
- 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain
- 2+ years of experience interacting with customers/stakeholders
- 1+ years of program or project management experience
- Experience using data to influence business decisions
- Knowledge of advanced Excel (Array and Statistical formulas)
- Experience using data to influence business decisions
- Excellent business communication and interpersonal skills
- Ability to work independently and in a team environment
- Fast learner and ability to deal with ambiguity
PREFERRED QUALIFICATIONS
- Knowledge of macros and data analytics
- Ability to drive process or procedure improvements
- Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts.
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay | |
|---|---|---|---|---|---|
| Vendor Consultant, German, AVS-NOP | B2 Certification minimum (German) | as per norms |
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