Job Description :
Vacancies & Eligibility Criteria:
|VMware Server Admin-Lead | Wipro | Pune | 2022||NA||Any Graduate|
Roles & Responsibilities:
- You should be able to operate as a single point of contact for the technical tower in front of the customer management as a Lead Administrator.
- As a crisis manager, ensure proper communication and prompt resolution.
- Vendor management and people management are my responsibilities.
- Day-to-day operations and work plan allocation/management are driven by this person.
- Conduct team reviews on a regular basis. Higher management receives weekly and monthly status updates.
- Attend business meetings with a variety of stakeholders.
- Based on the results of the customer satisfaction surveys, take corrective action. Drive programs to improve customer service.
- Ensure that the engagement's quality and security standards are met.
- Perform trend analysis, identify the top few occurrences, and collaborate with the appropriate teams/individuals to reduce the number of incidents.
- For new initiatives, effort estimation/reviews are done on a need-to-know basis.
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
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