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Advanced Technical Support Engineer | Hewlett-Packard Development Company | 2021
Hewlett-Packard Development Company
Category :
IT Jobs
Education :
Any graduate
Types :
Full-Time
Post Date: 17-Sep-2021
Job Description :
Vacancies & Eligibility Criteria:
| Post | Age | Qualification |
|---|---|---|
| Advanced Technical Support Engineer | Hewlett-Packard Development Company | NA | Bachelor's degree or Associate's degree (technical field) |
Education Qualification:
- Bachelor's degree or Associate's degree (technical field) with 5- 7 years of comparable job experience is desirable.
- 3-5 years of relevant technology and customer-facing experience
- Where applicable, a relevant industry qualification.
Skills Required:
- Excellent communication skills in the target language, both verbally and in writing.
- Troubleshooting experience in a technological context.
- Excellent problem-solving and analytical abilities.
- Computing, storage, and peripheral device software and hardware knowledge.
- Advanced knowledge of case management databases and software.
- Excellent customer service abilities.
- Support over the phone and via the internet.
- Partners with the Sales Pursuit team on a regular basis.
- Ability to solve problems and document them for other technicians and customers to use.
- The ability to coach and mentor new agents.
- Ability to lead customer resolution efforts when they have been escalated.
- Possibility of participating in technical action plans.
- Concentrate your efforts on one or more product lines.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
| Official Website | Click Here |
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