Job Description :
Vacancies & Eligibility Criteria:
|Advanced Technical Support Engineer | Hewlett-Packard Development Company||NA||Bachelor's degree or Associate's degree (technical field)|
- Bachelor's degree or Associate's degree (technical field) with 5- 7 years of comparable job experience is desirable.
- 3-5 years of relevant technology and customer-facing experience
- Where applicable, a relevant industry qualification.
- Excellent communication skills in the target language, both verbally and in writing.
- Troubleshooting experience in a technological context.
- Excellent problem-solving and analytical abilities.
- Computing, storage, and peripheral device software and hardware knowledge.
- Advanced knowledge of case management databases and software.
- Excellent customer service abilities.
- Support over the phone and via the internet.
- Partners with the Sales Pursuit team on a regular basis.
- Ability to solve problems and document them for other technicians and customers to use.
- The ability to coach and mentor new agents.
- Ability to lead customer resolution efforts when they have been escalated.
- Possibility of participating in technical action plans.
- Concentrate your efforts on one or more product lines.
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
Search item :
Ayurvedic MO, Homeopathic MO, Unani MO | BTSC Bihar Recruitment 2021Branch : BHMS ( Bachelor of Homeopathic Medicine and Surgery) , BUMS (Bachelor in Unani Medicine and Surgery) , BAMS (Bachelor of Ayurveda, Medicine and Surgery)
Type : Full-Time
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