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Application Engineer | Amazon


Education : B.E / B.TECH
Types : Full-Time
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
Application Engineer | AmazonN/AN/AB.E Graduateas per norms

• Be a technology evangelist and use your deep knowledge to solve business problems

• Reduce mean time to resolution for all incident types

• Design and/or build world-class listening systems

• Adapt and improve operations management systems and processes to accommodate rapid and increasing growth

• Participate in Agile sprints to evolve business processes and technologies

• Create and review documentation, design new standard operating procedures

• Identify and troubleshoot recurring platform issues and engage service owners to drive resolution

• Automate tasks through creation and maintenance of scripts and tools

• Respond to and complete customer requests within SLA via a trouble ticketing system

• Take part in a “follow the sun” rotation split between Seattle and Chennai sites, including weekends and holidays

• Mentor peers in your areas of the technical and operational strength

Basic Qualifications:

• A degree in Computer Science or at least 4 years relevant experience in an online technical operations environment

• Development/scripting skills in at least one interpreted language (e.g. Perl/Python/Ruby) as well as shell

• Knowledge of Linux and networking fundamentals

• Experience with troubleshooting and documenting findings

• Experience driving collaborative projects from conception to delivery

• Experience in Agile/Scrum or related collaborative workflow

Preferred Qualification :

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

• Effective prioritization and time management

• Knowledge of best current practice frameworks (ITIL, COBIT), particularly incident, problem, and change management

• Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues

• Working knowledge of a compiled language

• Excellent communication skills - written and verbal

Apply Mode:
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
11 months ago
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