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Application Engineer | Amazon
Amazon
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| Application Engineer | Amazon | N/A | N/A | B.E Graduate | as per norms |
Responsibilities:
• Be a technology evangelist and use your deep knowledge to solve business problems
• Reduce mean time to resolution for all incident types
• Design and/or build world-class listening systems
• Adapt and improve operations management systems and processes to accommodate rapid and increasing growth
• Participate in Agile sprints to evolve business processes and technologies
• Create and review documentation, design new standard operating procedures
• Identify and troubleshoot recurring platform issues and engage service owners to drive resolution
• Automate tasks through creation and maintenance of scripts and tools
• Respond to and complete customer requests within SLA via a trouble ticketing system
• Take part in a “follow the sun” rotation split between Seattle and Chennai sites, including weekends and holidays
• Mentor peers in your areas of the technical and operational strength
Basic Qualifications:
• A degree in Computer Science or at least 4 years relevant experience in an online technical operations environment
• Development/scripting skills in at least one interpreted language (e.g. Perl/Python/Ruby) as well as shell
• Knowledge of Linux and networking fundamentals
• Experience with troubleshooting and documenting findings
• Experience driving collaborative projects from conception to delivery
• Experience in Agile/Scrum or related collaborative workflow
Preferred Qualification :
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Effective prioritization and time management
• Knowledge of best current practice frameworks (ITIL, COBIT), particularly incident, problem, and change management
• Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
• Working knowledge of a compiled language
• Excellent communication skills - written and verbal
Apply Mode:
How To Apply:
| Important Link | |
|---|---|
| Apply Online | Click Here |
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