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Customer Support Analyst | Aptean Off Campus Drive 2022 | Bangalore


Types : Fresher
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
Customer Support AnalystN/AN/AB.E/B.Tech/M.Tech/MCA/BSc/MScas per norms
Dates to Consider:
Last date for Applying Online: ASAP

Detailed Eligibility:
Eligibility Criteria: B.E/B.Tech/M.Tech/MCA/BSc/MSc
Year of Passing: 2020/21/22

Primary Responsibilities
Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products.
The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions.
Responsible for problem tracking, diagnosis, replication, troubleshooting, and resolution.
Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.

Interview Steps
Round 1: Online Aptitude Assessment
Round 2: Techno managerial Interview
Round 3: HR Interview

Apply Mode:

How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
7 months ago
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