Detailed Eligibility:

Basic Qualifications:

Bachelor or equivalent work experience.

Preferred Skills, it would be nice if you have:

Knowledge of Account reconciliation

Knowledge of Collections/Accounts Receivable/AR calling/OTC

Education: Bachelor or equivalent work experience.

Benefits: 

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Have peace of mind and body with our health insurance

Make yourself a priority with flexible schedules and leave Policy Drive forward your career through professional development opportunities

Achieve your personal goals with our Employee Assistance Program.

Required knowledge & skills:

0-3 years of experience in B2B collections or similar role

Working knowledge of MS Office and Excel

Comfortable working with targets

Patience and ability to manage stress

Excellent communication skills (written and oral) Solid communication skills, able to prioritize and open to be flexible.

Willing to work Night Shifts and Voice process.

Build a career with confidence:

Carrier Global Corporation, the global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come.

From the beginning, we’ve led in inventing new technologies and entirely new industries.

Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role: Entry-level Credit & Collections / Accounts Receivable professional. Responsible for activities such as billing, credit and collections, invoicing, aging, month-end close, and Accounts Receivable reporting in adherence to established policies, procedures, and guidelines.

Key Responsibilities:

The Collection Associate will be responsible for any combination of the below responsibilities:

Execute the end-to-end Accounts Receivable processes

Execute standard and non-standard AR reporting, and distribute (where appropriate)

Review and Process unallocated credits with the help of the Cash application team

Report on collection activity and accounts receivable status/ Produce routine reports timely and accurate

Timely Collection.

Execute the collections and dunning process

Identify accounts due for collection

Monitor accounts to identify outstanding debts

Take action to encourage timely debt payments

Handle customer calls and customer-facing communication, to maximize cash collected

Execute standard dunning and specialized dunning campaigns

Manage customer disputes, liaising with the Business where necessary

Work collaboratively with legal teams and issue guidance on debt provisions

Execute the management of customer queries

Apply (and remove) dunning blocks

Initiate payments and refunds

Resolve billing and customer credit issues inquiries

Handle customer calls and dispute logging/management

Undertake root cause analysis, Track, and monitor queries through to resolution

General office support to the OTC team

SOP/DTP creation preparation

Ensure good cooperation across the team

Contribute to operational and strategic process improvements

Success measures: KPI/ Goals

How to apply for Carrier  Off Campus Drive 2023?

All interested and eligible engineering candidates can register for this drive online as soon as possible.