Job Description :
Vacancies & Eligibility Criteria:
|Graduate Associate-GTS||B.E/B.Tech||as per norms|
Bachelor’s degree in a technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or an equivalent combination of education and experience
Foundation knowledge of the operation of fiber optic transport and/or switching equipment.
Preferably has experience in a technical support role with an equipment vendor in the Telco industry.
Basic problem-solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment, or associated fiber optic facilities.
Scope of Responsibilities:
Provide system-level pre & post-sales support for CIENA’s Customer base. This includes testing, troubleshooting, and remote technical support for CIENA products.
Understanding the fiber optic transport and/or switching protocols is essential.
Basic expertise in data communications protocols, including Ethernet and IP networks, is required.
Experience with Linux-based systems would be beneficial.
This position may also involve on-site day-to-day interaction with the customer concerning all aspects of network planning, deployment, and technical network issues and design.
Automate data collection and issue resolution
Provide remote technical support on identified CIENA products 24×7 when required. The on-call duty includes evenings and weekends.
Review issues found in the field with senior engineers and assist Communication with Design and Supply Chain on problems found.
Utilize debug tools and lab research to aid Customer’s technical problems. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training
Provide Customer feedback to Quality Assurance, Design, Product Management, Technical Publications, and Training.
Contribute to publishing of MOP/ISB/FSB documents.
Contribute to knowledgebase (KCS)
Perform a Customer Lead Engineer role for specific customers
Resident Engineering functions on-site or remote
Travel to customer sites and Ciena locations globally
How to Apply for Ciena Off Campus Drive 2023?
All interested and eligible candidates can register for this drive by following the link as soon as possible.
Search item :
State Karnataka(1832) Tamil Nadu(1045) Telangana(751) Maharashtra(558) Haryana(225) Uttar Pradesh(147) West Bengal(92) Gujarat(72) Kerala(70) Odisha(62) Andhra Pradesh(58) Assam(56) Madhya Pradesh(54) Rajasthan(45) Bihar(38) Punjab(37) Jharkhand(36) Chhattisgarh(26) Uttarakhand(23)
Education B.Pharma(Bachelor of Pharmacy)(30) M.Arch.(Master of Architecture)(3) MVSc( Master of Veterinary Science)(6) Diploma(450) MSc (Master of Science)(545) M.Com (Master of Commerce)(46) MS (Master of Science)(59) 8th Standard(84) B.Arch.(Bachelor of Architecture)(14) ICWA (Institute of Cost and Works Accountants of India)(50) B.A.S.L.P.(Bachelor in Audiology and Speech Language )(1) Ph.D (Doctor of Philosophy) / Post Doctoral(133) CA (Chartered Accountant)(122) Any Graduate(2896) D.Pharma(Diploma in Pharmacy)(12)
Branch M.Sc. (Limnology & Fisheries)(0) PhD (Bioscience)(0) M.S. (Shalakya Tntra)(0) M.D. (Anesthesiology)(1) B.A. (Anthropology)(0) PhD (Accounting and Financial Manageme/m.technt)(0) MPhil. (Social Work)(1) M.S. (Orthopaedics)(0) M.Sc. (Medical Microbiology)(0) B.E/B.Tech. (Rubbe/b.techr Technology)(0) B.E/B.Tech. (Instrumentation & Control Engineering)(4) M.D. (Community Medicine)(0) B.Sc. (Food Technology)(2) B.Sc. ( Zoology )(8) M.D. (Transfusion Medicine)(0)
Competitive Exam Combined Defence Services Exam(0) Reserve Bank of India(1) Railway Recruitment Board(0) Life Insurance Corporation of India(0) Institute of Banking Personnel(0) Civil Services Exam(0) Staff Selection Commission(3) Engineering Services Exam(0) India Post Payment Bank Exam(0) State Bank of India(3) Union Public Service Commission(8) Central Teachers Eligibility Test(0)
Company University of Burdwan(1) V.O. Chidambaranar Port Trust(1) Government of Rajasthan(2) ICAR-National Rice Research Institute-Cuttack, Odisha(1) Birlasoft(3) Microsoft(31) Vedantu(2) Karnataka Apex Bank(2) Narcotics Control Bureau(1) Himachal Road Transport Corporation(1) Commissionerate of Health and Family Welfare(1) Madras Fertilizers Limited(1) Tamilnadu Information and Public Relations department(1) Annamalai University(1) Integral Coach Factory Chennai(3)
Type Full-Time(5764) Fresher(900) Work From Home(29) Part-Time(15) Internship(16) Freelancer(1) Temporary(41) Walk-In(137) Contract(220) Commission(0) Volunteer(0) Trainee(87)
Category All India Government Job(340) State Government Job(2000) Bank Jobs(325) IT Jobs(4756) Engineering Jobs(3837) Railway Jobs(99) Police/Defence Jobs(112) Teaching Jobs(115) Accountant Jobs(14) Medical Jobs(113) Walkin Jobs(12) PSC Jobs(86) Postal Jobs(38) Forest Jobs(8)