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Customer Service Associate - language Specialist | Amazon 2022 | IN, TN, Chennai

Amazon

Education : B.E / B.TECH
Types : Full-Time
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
Customer Service Associate - language SpecialistN/AN/AGraduateas per norms
Dates to Consider:
Last date for final submission of Application: ASAP

BASIC QUALIFICATIONS
B2 certification in German.
Must be fluent in German and English in written and verbal communication
Experience in a technical support process, especially for web-enabled software products or services is highly preferred.
Excellent verbal communication skills are required in both English and German. Must be able to interact with external parties like customers and suppliers comfortably
Excellent written communication skills. Should be able to understand a complex problem and draft a concise email response
Basic familiarity with web technologies and HTML is highly desirable
Strong analytical skills are required. Must be able to understand problems that vendors are facing, categorize, document, and decide on a course of action on when and to whom to escalate
Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in a clear and concise manner.

PREFERRED QUALIFICATIONS
Additional computer skills certifications in web technologies are preferable.
Experience in a technical support process, especially for web-enabled software products or services is highly preferred.
Experience in email customer service.
Excellent verbal communication skills are required. Must be able to interact with an external party like customers and suppliers comfortably.
Excellent written communication skills. Should be able to understand a complex problem and draft a concise email response.
Basic familiarity with web technologies and HTML is highly desirable.
Strong analytical skills are required. Must be able to understand problems that vendors are facing, categorize, document, and decide on a course of action on when and to whom to escalate.
Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in a clear and concise manner.
College graduates are preferred, not mandatory.

Apply Mode:
Online

How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
2 weeks ago
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