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Freshworks Off Campus Drive 2023 for Graduate Trainee – Customer Support

Freshworks

Education : Any graduate
Types : Full-Time
Salary ₹Not Disclosed
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
Graduate Trainee – Customer SupportAny degreeas per norms
Detailed Eligibility:
Educational Qualification:
What we look for:
Freshworks is looking to hire smart, determined, and passionate students who graduated during 2022/23 with 0-6 months of work experience for our customer support team. Here is a short description of traits that we look for in from students fresh out of college:


Customer Support:
Clear, concise, and effective written and oral communication skills.
Empathy towards customers and understanding their needs.
Ability to thrive in a fast-paced performance-driven environment.
Interest, curiosity, and openness to learning new technologies.
Flexibility in working in different rotational shifts/regions/markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements.
Prior internship experience in B2B or product companies in any of these domains is an added bonus.
No standing arrears

About the role – Customer Support:
The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and when required. Anyone who likes to troubleshoot, get to the root cause solve problems, and help customers resolve their issues is a natural fit for the customer support team.


How to apply for Freshworks Off Campus Drive 2023?
All interested and eligible candidates can apply for this drive in online by the following link as soon as possible.

Important Link
Apply Online Click Here
7 months ago
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