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Technical Support Representative | HP Off Campus Drive 2022 | Bangalore

Hewlett-Packard Development Company

Types : Fresher
Salary ₹490000
Last Date Apply: 10-Sep-2022
Job Description :

Vacancies & Eligibility Criteria:

Post Vacancy Age Qualification Pay
Technical Support RepresentativeN/AN/AGraduateRs 4.9 LPA
Dates to Consider:
Last date for Applying Online : 10-09-2022

Detailed Eligibility:
Any graduate eligible (B.Com, BBA, BCA, BBM, B.Tech etc.)
2018 – 2021 batch
Good academic record
Must have cleared all semesters.

Job Responsibilities:
Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

Job Requirements:
Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
Basic computer hardware knowledge
Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
Must possess the zeal to demonstrate Customer First culture in every interaction
Must have good typing skills
Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
Must be open to working in rotational shifts

Compensation Details:
CTC Offered :- ₹ 3.4L (Fixed) + ₹ 1.5L Variable Allowances (Performance + shift+ Sales Incentive) + ₹ 4L Insurance

Note :
Must be open to work in night shift
Must be open to relocate to Bangalore( Whitefield/Electronic city)

Apply Mode:

How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.

Important Link
Apply Online Click Here
1 year ago
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