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Job Description :
Vacancies & Eligibility Criteria:
| Post | Age | Qualification |
|---|---|---|
| Lead - Offline Merchant Acceptance | Whatsapp 2022 | Gurgaon & Mumbai | NA | Any Graduate |
Roles & Responsibilities:
- Work with Cross-functional teams in Meta across Product, User research, partnerships to assess the payment needs of the next 500 million WhatsApp users while shopping offline.
- Work with the product and technology teams to address the needs of these customers and the experiences they seek while transacting offline.
- Build a wide selection of offline Merchants that accept WhatsApp Payments. Draw a clear segmentation of the offline merchant landscape in India and a compelling value proposition for every merchant segment to integrate and accept Payments on WhatsApp.
- Work with the senior leadership of large offline merchants to understand their needs, payment solutions and brings these solutions to life by working with Cross functional teams at WhatsApp.
- Work with large merchants and intermediaries to make business and investment decisions across GTM (Go to Market) strategy, Sales and Marketing that drive adoption of WhatsApp payments and create value for large/enterprise merchants.
- Works with intermediaries/enablers in the offline payment eco-system to integrate WhatsApp Pay for mid- market chains and brands.
- Bring a first principles view to long-tail merchant acquisition (30-40 million). Design and execute the long tail offline merchant onboarding and engagement strategy.
- Works with the SMB teams and co-owns the strategy for adoption of value-added services i.e., commerce, financial services, ads on the Merchant app i.e., WhatsApp for Business
- Recruits and manages a national distribution channel for long-tail merchants. Works with vendors, partners across the country to formulate a distribution strategy and implement it.
- Owns the Merchant success and SLAs (Service Level Agreements) and works to provide the best Merchant experience by defining a comprehensive set of metrics across success rates, latencies, transaction flows, Settlements, Customer service, merchant service etc. Builds processes, including tools, to help manage business, and provide operational support to the merchants.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
| Official Website | Click Here |
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