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Optum Off Campus Drive 2023 for Customer Support Representative
Optum
Education :
Any graduate
Types :
Full-Time
Job Description :
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay | |
|---|---|---|---|---|---|
| Customer Support Representative | as per norms |
Detailed Eligibility:
Educational Qualification:
Customer Support Representative:
Any Graduate (Except B.Tech/M.Tech/MCA)
Overall 0 to 2 years of experience
Freshers with excellent communication skills can apply.
Preferred Qualifications:
Customer Service Experience
Sales or account management experience
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
Social work, behavioral health, disease prevention, health promotion, and behavior change (working with vulnerable populations)
Role & responsibilities
Take chat messages per day from customers who have questions about their health benefits
Support secure email inquiries.
Use personality and our tools to help customers through the health care benefits available to them.
Communicate online in a conversational manner that promotes dialogue and establishes rapport. The associate must avoid poor grammar, misstatements, or lengthy explanations. Online writing necessitates that associates have an aptitude for knowing when to apply the dos and don’ts” of online communication.
Type at a reasonable pace, 30-35 words a minute (WPM).
Note: Available to work night shifts (Both side Cabs provided)
How to apply for Optum Off Campus Drive 2023?
All interested and eligible candidates can apply for this job by following the link as soon as possible.
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