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Sr. Telecom Process Consultant | Tata Consultancy Services 2023 | Mumbai
Tata Consultancy service
Education :
MBA
Types :
Full-Time
Salary ₹Not Disclosed
Job Description :
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| Sr. Telecom Process Consultant | Master of business administration | as per norms |
Job Responsibilities:
Lead or execute business consulting projects
Conduct discovery or design thinking workshops, capture & document business processes using BPM tools
Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports, process mining, etc.)
Benchmark process maturity
Identify improvement opportunities & provide a transformation roadmap using appropriate solution levers
Support pre-sales activities and integrate the BPM consulting methodology in RFX responses
Skillset Required:
MBA/Post graduation/MCA/Engineer; can be waived for candidates with strong Telecom domain experience
Proven consulting experience combined with outstanding communication, presentation, analytical, strategic, and tactical thinking
Articulation of business value generated by the project, identifing key business metrics, comparing with baseline, creating success stories, etc.
Deep knowledge and experience in any one of Telecom E2E Value Chains - Lead to Activate, Trouble to Restore (Resolve), Billing & Revenue Assurance, N/W plan & design
Telecom technologies (any one) - FTTX, Wireless Mobile (3G, 4G, 5G), IPVPN, xDSL, HFC network, Leased Line, Metro Ethernet, M2M/IoT, AI/ML, etc.
Customer segments: Enterprise (B2B), Retail (B2C), Wholesale, Carrier, MVN-X
Experience in process mapping/modeling using BPMN notations in any BPM tools (e.g. ARIS, Signavio, IBM Blueworks, Metastorm Provision, MS Visio, etc.)
Lean and Six Sigma BB/GB certified, Design Thinking E0/E1 certified
Functional knowledge of Telecom applications and databases, user stories creation, well versed with agile methodologies
Excellent knowledge of MS Office (Powerpoint, Word, Excel, MS Teams)
Project management experience
RPA trained or certified (BluePrism/Automation Anywhere/UIPath)
Knowledge of the eTOM Framework
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
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