- Searching...
Job Description :
Job Location: Chennai, Mumbai, Pune, Noida
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| Trainee- Infrastructure Management Support | B.Sc/BCA | as per norms |
Detailed Eligibility:
Educational Qualification:
BSc (CS/IT/Electronics) & BCA-2023 Pass out
60% or 6 CGPA and above throughout in 10th, 12th, and Graduation No Live backlogs at the time of registration
CTC & Stipend: 3LPA & 15k for 3 months stipend amount
Service Agreement: 2yrs – 2 Lakhs
Job Description
Excellent verbal and written communication in English is a must
Should have basic knowledge of ITIL process and international Client handling over the phone and email
Meet established service level metrics for call response, technical support, and customer service
Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
Log Incidents/call tickets into the Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up, and resolution
Follow and complete IT Service desk opening and closing checklists
Research and update the knowledge base for solutions that can be used to
provide first call or contact resolution
Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer, and basic network troubleshooting
Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer, etc..(It’s optional) to troubleshoot and resolve end-users' laptops, and desktops.
Provide follow-up service to End-users to ensure that the service provided by
Help Desk has addressed their needs in a timely and efficient manner
Candidates should be open to working in a 24*7 shifts environment.
Candidates having more than 1 year of education gap are not eligible for this drive.
Apply Mode:
Online
How To Apply:
Interested candidates with qualifications may apply online for concerned posts as per the given online application form.
Keeping a print copy for future use is advised.
| Important Link | |
|---|---|
| Apply Online | Click Here |
Related Jobs
Search item :
Anna University Recruitment 2023 for Faculty / Across Tamil Nadu
Anna University
Education : BSc , MSc , B.E / B.TECH , ME/M.TECH , B.A , M.A , Ph.DType : Fresher
Salary
₹Not Disclosed
Sr Solutions Architect, GSI Sales Technology Team / IND, MH, Mumbai
Amazon
Education : Any graduate , B.E / B.TECHType : Full-Time
Salary
₹Not Disclosed
Cencora Recruitment 2023 for Engineer I – Quality & Testing / Pune
cencora
Education : B.E / B.TECHType : Full-Time
Salary
₹Not Disclosed
Program Analyst - Delivery Service Provider (DSP), Amazon Logistics 2023
Amazon
Education : Any graduate , B.E / B.TECHType : Full-Time
Salary
₹Not Disclosed
OpenText Off Campus Drive 2023 for UX Research – Intern / Bangalore/Hyderabad
OpenText
Education : B.Des./M.DesType : Fresher
Salary
₹Not Disclosed
State
Karnataka(1940)
Tamil Nadu(1081)
Telangana(810)
Maharashtra(594)
Haryana(234)
Uttar Pradesh(152)
West Bengal(95)
Kerala(76)
Gujarat(74)
Odisha(66)
Andhra Pradesh(60)
Assam(58)
Madhya Pradesh(56)
Rajasthan(47)
Bihar(40)
Punjab(37)
Jharkhand(36)
Chhattisgarh(26)
Uttarakhand(23)
Education
Any Graduate(3168)
Ph.D (Doctor of Philosophy) / Post Doctoral(138)
M.Com (Master of Commerce)(47)
B.L/LLB ( Bachelor of Law)(71)
B.Pharma(Bachelor of Pharmacy)(31)
BPhil( Bachelor of Philosophy)(1)
BFA ( Bachelor of Fine Arts )(0)
Master of Dental Surgery(11)
MS (Master of Science)(59)
DNB (Diplomate of National Board)(40)
Any Post Graduate(285)
M.P.T.(Master of Physiotherapy )(0)
Master of Science in Engineering(1)
MSW (Master of Social Work )(13)
MBA (Master of Business Administration)(301)
Branch
ITI (Mechanic Motor Vehicle)(1)
B.E/B.Tech. (Transportation Engineering)(1)
B.Sc. (Podiatry)(0)
B.Sc. - Computer Technology(1)
M.S. (E.N.T.)(0)
M.D. (General Medicine)(0)
DNB (Genito Urinary Surgery)(0)
M.Sc. (Marine Biotechnology)(1)
M.S. (Ayurveda)(0)
M.A. - Career Guidance(0)
M.Sc. (Communication)(0)
Diploma (Eleme/m.techntary Education)(0)
Mphil (Historical Studies)(0)
ITI (Hair & Skin Care)(0)
M.D. (Pharmacology)(0)
Competitive Exam
Institute of Banking Personnel(0)
Central Teachers Eligibility Test(0)
Combined Defence Services Exam(0)
Reserve Bank of India(1)
Civil Services Exam(0)
India Post Payment Bank Exam(0)
Life Insurance Corporation of India(0)
State Bank of India(3)
Staff Selection Commission(3)
Engineering Services Exam(0)
Union Public Service Commission(8)
Railway Recruitment Board(0)
Skill
HTML 5(44)
CSS(41)
JavaScript(61)
JQuery(5)
C Language(175)
c++ Language(245)
JAVA(257)
MYSQL(45)
Oracle SQL(8)
ReactJs(10)
Angular Js(9)
Weblogic(0)
JDBC(0)
Agile methodology(1)
MS Excel(38)
MS Word(10)
MS Powerpoint(8)
python(121)
.Net Framework(7)
PERL(32)
Shell script(7)
AWS S3(4)
Cybers ecurity(1)
Windows Administration(1)
CCNA(1)
Ethical Hacking(1)
Windows Operating Systems(0)
Linux Operating System(14)
Data Structures(1)
Spring(2)
Azure(1)
C#(79)
PostgreSQL(5)
Company
Bihar Technical Service Commission(2)
Nehru Yuva Kendra Sangathan(1)
Jharkhand Staff Selection Commission(4)
Directorate of Health Services, Haryana(2)
Forest Survey of India(1)
Motilal Nehru National Institute of Technology(1)
D Cube Analytics(1)
DRDO – Recruitment and Assessment Centre(1)
MetricStream(1)
Employees State Insurance Corporation(2)
WNS: Business Process Management Company(1)
Motherson Sumi Systems(3)
National Centre for Disease Control(2)
Bosch(6)
Saraswat Bank(1)
Type
Full-Time(6089)
Fresher(966)
Work From Home(29)
Part-Time(15)
Internship(16)
Freelancer(1)
Temporary(41)
Walk-In(137)
Contract(220)
Commission(0)
Volunteer(0)
Trainee(87)
Category
All India Government Job(349)
State Government Job(2105)
Bank Jobs(364)
IT Jobs(5069)
Engineering Jobs(4146)
Railway Jobs(100)
Police/Defence Jobs(114)
Teaching Jobs(116)
Accountant Jobs(14)
Medical Jobs(113)
Walkin Jobs(12)
PSC Jobs(88)
Postal Jobs(38)
Forest Jobs(8)